Why BoomTalk
We can't blame a carrier. We are the infrastructure.
BoomTalk™ is built and operated by Boom Communications and Boom Logic — an 18+ year Los Angeles MSP/MSSP that got tired of watching clients inherit their VoIP reseller's outages.
The infrastructure gap
When your VoIP goes down, who do they call?
Most VoIP providers lease capacity from a carrier and mark it up. When the upstream has a problem, your provider has the same problem — and sits in the same support queue you do. That's not a risk you manage; it's a risk you inherit. BoomTalk runs on data centers and cloud we own, watched by the same SOC that monitors our clients' networks, endpoints, and cloud.
"Our last provider blamed the outage on their carrier. We lost four hours of sales calls during our busiest week of the quarter. No one called us — we found out from customers."
The kind of story that made us build BoomTalk on our own metal.
What that buys you
Accountability you can put in a contract
Owned infrastructure
Our data centers, our cloud, our uptime. When something needs attention, we're already on it — not opening a ticket with someone else.
Cloud or on-prem PBX
Deploy in our cloud, or keep a physical PBX on-site for compliance or control. Both fully supported and monitored.
Compliance-ready
BAA for HIPAA-covered entities, CMMC-aligned communications, call-recording controls, and audit-ready documentation.
Security-first operations
Communications sit inside your security layer, aligned with NIST and SOC 2 practices — not bolted on beside it.
Room to grow
Scale from 10 to 500+ seats without re-platforming. No contracts designed to trap you; pricing designed to keep you.
One team, end to end
Standalone BoomTalk works great — and organizations on Boom Logic managed IT get unified SOC visibility across everything.
Phones are the last place you want a mystery vendor.
Talk to the team that builds, runs, and answers for the platform.